If you've just opened your Swivel Stand for a PAX S300 or PAX A35, the whole install is really just six steps, done in the right order. Get the order wrong, say securing the base before the terminal is even attached to the plate and you'll end up redoing part of it. This guide walks through the process exactly as it's meant to be done, from attaching the terminal to locking in your final swivel angle.
Quick Answer
Attach the terminal to the stand's mounting plate before you touch the counter.
Decide where the stand sits, including which direction the cable needs to run.
Secure the base with either screws or the included adhesive pad adhesive needs 24 hours to fully cure.
Route the cable through the stand's built in channel so it stays out of the way.
Set your swivel and tilt angle, then lock it in place with the Allen key or wrench.
Do a final check on the terminal, base, and cable before putting it to daily use.
Everything for a standard install comes in the box, so there's nothing extra to track down beforehand.
Swivel stand
PAX S300 or PAX A35 terminal
Mounting screws
Screwdriver
Allen key or wrench
Adhesive pad (if you're skipping drilling)
Have all of this laid out before you start. It's a short list, but it's easier to work through the steps without stopping to dig for a tool halfway.
Looking for the right stand for your terminal? Explore the PAX A35 & PAX S300 swivel stand to see the product details and installation-ready setup.
Once you have the right stand, follow the steps below to install it correctly.
Installing the stand properly is very important. Here are the steps for it.
Start with the terminal, not the counter. Line up the mounting holes on the back of your PAX S300 or A35 with the holes on the stand's plate, then use the screws that came with the kit to secure the terminal in place.
Getting this right first means you're working with a complete unit terminal and stand together for the rest of the install, instead of trying to attach a terminal to a stand that's already fixed to your counter.
With the terminal attached, set the whole unit where you want it on the counter. This isn't just about picking a spot, think about which direction the cable needs to run from here to your POS system, since that affects how the base ends up sitting once it's fixed in place.
This is where you choose between two methods, and the steps differ depending on which one you pick. For the manufacturer's installation instructions, you can also refer to Hilipro's official installation guide before securing the base.
Screw installation:
Use the screw holes on the base as a guide and mark the hole locations on your counter.
Drill pilot holes if your surface needs them.
Drive the mounting screws through the base into the counter until it's snug.
Adhesive pad:
Clean the counter surface thoroughly where the stand will sit.
Peel the protective backing off the adhesive pad.
Align the pad with the bottom of the stand.
Set the stand down and press firmly to bond it to the counter.
If you go with adhesive, plan around it. Hilipro's instructions call for a full 24 hours before the bond is fully cured, so avoid putting weight on the stand or using the terminal until that time has passed.
Run the terminal's cable through the stand's built-in cable management channel, out toward the counter in the direction you planned in Step 2. This keeps the cable organized and out of the way of the swivel mechanism instead of dangling loose across the counter.
Rotate and tilt the terminal to whatever angle works best for your cashier or customer facing setup. Once you've got it where you want it, use the Allen key or wrench to secure the adjustment points so the angle holds instead of drifting the next time someone touches the screen.
Before this goes into regular use, run through a quick check:
Confirm the terminal is firmly attached to the stand.
Confirm the base isn't loose or shifting on the counter.
Confirm the cable moves freely and isn't pulled tight anywhere.
Swivel the terminal into its working position to confirm everything holds.
If all four of those check out, the install is done.
To understand the easy installation process, see the Hilipro official installation video.
A few things are worth watching for, even though they're easy to avoid once you know about them.
Securing the base before attaching the terminal.
Doing it in this order makes the terminal attachment step harder than it needs to be attach the terminal to the plate first.
Using the stand before the adhesive has cured.
Putting weight on it before the 24-hour mark can weaken the bond.
Skipping pilot holes on harder surfaces.
Driving screws straight in without one can be tough on some counter materials.
Not planning cable direction before fixing the base.
If you decide the cable route after the base is already down, you may end up with less slack than you'd like.
Leaving the swivel/tilt adjustment loose.
If you don't lock the adjustment points with the Allen key or wrench, the angle can shift on its own over time.
The Swivel Stand for PAX S300 & A35 goes together in a specific order for a reason: terminal to plate, decide the location, secure the base, route the cable, lock the angle, then check everything before it's in daily use. Follow that sequence and there's no reason to take it apart and start over.
If your setup has a wrinkle this guide doesn't cover, you can contact the Hilipro team for guidance specific to your counter or terminal setup.
Ready to Place a Bulk Order?
Ordering 100 or more Hilipro Stands? Get exclusive bulk discounts of up to 20%, plus FREE UPS Ground Shipping to the lower 49 states and 30-day NET terms for verified companies.
Contact Hilipro today at 781-627-7800 or email sales@hilipro.com to discuss your order, shipping requirements, and bulk pricing.
Before. Attach the PAX S300 or A35 to the stand's mounting plate first, then decide on placement and secure the base to the counter.
Hilipro's instructions call for a full 24 hours before the bond is fully cured. Avoid using the terminal or putting weight on the stand until that time has passed.
It depends on your counter material. Harder surfaces generally need a pilot hole before you drive the mounting screws in.
The kit includes mounting screws, a screwdriver, an Allen key or wrench, and an adhesive pad. Nothing beyond what's in the box is needed for a standard install.
Rotate and tilt the terminal to the angle you want, then use the Allen key or wrench to lock the adjustment points in place so it stays put.
This usually comes down to not planning the cable direction before the base was secured. Routing it through the cable management channel with a bit of slack should resolve it.
Check that the terminal is firmly attached, the base doesn't shift, the cable moves freely, and the swivel holds its position once adjusted.
Reach out to Hilipro's support team and they can walk you through anything specific to your counter or terminal setup.
