Ergonomic Design: One of the primary reasons for using Hilipro's POS terminal stands is their ergonomic design. These stands are specifically crafted to hold POS machines at the optimal height and angle, reducing strain on the user's back and neck. This ergonomic design ensures that employees can work comfortably for extended periods, leading to higher productivity and reduced risk of injuries.
Space Optimization: Hilipro's POS terminal stands are designed to optimize space. These stands are compact and sleek, allowing businesses to save valuable counter space. By mounting the POS machine on a stand, businesses can declutter their checkout counters, creating a more organized and efficient workspace.
Security and Stability: Hilipro's POS terminal stands provide an added layer of security and stability for POS machines. These stands are often equipped with locking mechanisms that secure the machine in place, preventing theft or unauthorized tampering. Additionally, the sturdy construction of these stands ensures that the POS machine remains stable during transactions, reducing the risk of accidents or damage.
Cable Management: Hilipro's POS terminal stands are designed with cable management in mind. These stands feature channels and clips that allow for neat and tidy cable routing, preventing cables from tangling or getting in the way. This not only improves the aesthetics of the checkout counter but also reduces the risk of tripping hazards.
Enhanced Customer Experience: Finally, Hilipro's POS terminal stands can enhance the overall customer experience. By providing a stable and ergonomic checkout experience, businesses can ensure that transactions are processed quickly and efficiently. This not only reduces wait times but also leaves a positive impression on customers, leading to increased satisfaction and loyalty.
In conclusion, Hilipro's POS terminal stands are an essential accessory for POS machines. They offer several benefits, including ergonomic design, space optimization, security, stability, and cable management. By investing in Hilipro's quality POS terminal stands, businesses can improve the efficiency of their operations and enhance the overall customer experience.
]]>POS stands serve multiple purposes, primarily providing a secure and ergonomic platform for the POS terminal. They are designed to accommodate specific terminal models, ensuring a snug fit and easy access to ports, buttons, and card readers. Additionally, POS stands often include features such as tilt and swivel capabilities, allowing cashiers to adjust the screen for optimal viewing and interaction.
Beyond functionality, POS stands contribute to the overall aesthetics of the checkout area. A well-designed stand can complement the POS terminal and enhance the overall look and feel of the checkout counter. This attention to detail can create a more professional and inviting environment for customers, potentially leading to a better shopping experience and increased loyalty.
Ingenico is a renowned name in the payment industry, known for its innovative payment solutions. Their POS stands are no exception, offering a range of features that set them apart from the competition.
1. Durability: Ingenico POS stands are built to last, constructed from high-quality materials that can withstand the rigors of daily use in a retail or hospitality environment. This durability ensures that the stand will remain functional and visually appealing for years to come.
2. Compatibility: Ingenico POS stands are designed to be compatible with specific Ingenico terminal models, ensuring a perfect fit and seamless integration. This compatibility ensures that the stand enhances rather than hinders the functionality of the POS terminal.
3. Ergonomics: Ingenico POS stands are designed with ergonomics in mind, featuring adjustable tilt and swivel mechanisms that allow cashiers to customize the position of the terminal for maximum comfort and efficiency. This ergonomic design can help reduce strain and fatigue during long hours of use.
4. Security: Security is a top priority in the payment industry, and Ingenico POS stands are equipped with features to ensure the safety of the terminal and customer data. These features may include lockable enclosures and cable management systems to prevent tampering and theft.
5. Aesthetics: In addition to their functional benefits, Ingenico lane 7000 stand and other Ingenico lane POS stands are also aesthetically pleasing, featuring a sleek and modern design that complements the look of the POS terminal and the overall checkout area. This attention to design detail can enhance the visual appeal of the checkout counter and create a more professional and inviting atmosphere for customers.
In conclusion, the Ingenico Ingenico Lane 7000 & Lane 8000 WALL MOUNT POS stand is a valuable addition to any retail or hospitality business looking to enhance the functionality and aesthetics of their POS system. With its durability, compatibility, ergonomics, security features, and sleek design, the Ingenico POS stand stands out as a top choice for businesses seeking a reliable and visually appealing POS stand solution.
]]>That’s where credit card machine stands come in. Let’s explore how credit card machine stands can enhance efficiency for your business and improve the customer experience.
A stand allows customers to easily see and access the credit card terminal, improving the overall customer experience. When placed on a countertop, the airport can be difficult for some customers to reach, especially if they have mobility concerns. A flexible stand can make your business more welcoming and inclusive for all customers.
Another way credit card machine stands can enhance efficiency is by improving security and ergonomics. When the terminal is on the countertop, someone can easily steal or tamper with it. Using a stand with a locking mechanism can prevent theft and increase security. Terminal stands, such as Verifone pin pad stands, can improve ergonomics due to their innovative designs. Customers and staff can raise the terminal to a more comfortable height for comfortable usage.
One major benefit of credit card machines is their ability to reduce both transaction time and customer waiting periods. When your staff can quickly and effortlessly process payments using an optimally positioned card machine, the flow of customers through your store will be much smoother.
Shorter waiting periods mean customers are less likely to become impatient or frustrated, which can greatly impact their shopping experience. A satisfied customer is more likely to return to your business and recommend it to others.
Credit card machine stands come in numerous customizable options to fit different needs. You can choose various materials and colors to match your business’s aesthetic. Some stands even come with additional features, such as a hands-free option, a spot for a customer-facing display, or a holder for a stylus pen.
Using a credit card machine stand may seem like an unnecessary expense, but it can be a cost-effective solution. You’ll see a return on investment by saving space and improving efficiency. Additionally, a stand can extend the life of your credit card terminal by protecting it from wear and tear on the countertop.
Credit card machine stands are a small but essential investment for any business looking to improve efficiency and the customer experience. Consider investing in your business today by shopping our large variety of terminal stands. If you need assistance finding the best accessory for your POS or credit card terminal, contact our team, and we’ll gladly lead you in the right direction.
]]>A state-of-the-art credit card machine stand is essential for businesses looking to optimize their sales counter. Not only do these stands improve customer experience and streamline transactions, but they also add an air of professionalism to your store. Let’s explore how these three stylish credit card machine stands are perfect for modern businesses.
Tailwind is a leading name in point-of-sale solutions, and their machine stands are a significant part of that. These stands offer modern, sleek technology, ensuring a secure transaction process without compromising style. Tailwind’s flexible range of stands boasts an extensive list of stylish and functional designs.
The Ingenico series of credit card machine stands offer a sleek, secure, and versatile solution for businesses of all sizes. With features like 180° swivel and 60° tilt, these stands allow for ease of use by customers and staff alike. The locked compartment ensures your terminal’s safety while maintaining a stylish appearance.
Verifone is another brand that offers an array of stylish credit card machine stands designed to elevate your business’s aesthetics and streamline your transactions. With options like sturdy construction, full cable management, and secure locking systems, Verifone's stands ensure your terminal is always safe and accessible.
Investing in a stylish stand for your credit card machine simplifies transactions and adds a touch of sophistication to your sales counter, attracting more customers. Don't miss out on the opportunity to optimize your sales counter with our wide variety of modern and elegant credit card machine stands, including our Ingenico card reader stands. Browse our extensive collection of credit card machine stands and order yours today!
]]>Let's delve deeper into these user-friendly features of modern credit card machine stands and how their new designs make the payment processes easier than ever before.
Modern credit card machine stands can help streamline your business operations. These holders enhance customer convenience and create a more fluid payment process by providing the mobility to take your card machine wherever the customer is. Furthermore, the ergonomic design of these stands ensures easy handling and operation, reducing strain for your employees and customers.
Now that you understand the importance of upgrading your stand, we will explain the additional features of modern credit card terminal stands in further detail. From mobility to security to ergonomics, we'll explain how each aspect is specifically designed to optimize your business operations, improve customer experience, and enhance your bottom line.
Improved mobility is one of the key advantages of modern credit card machines. These stands make it possible to move your payment station around your store or restaurant with ease. You can choose mobile holders, mounts, and swivel stands to make paying more accessible.
The increased mobility is beneficial in a busy retail environment or during peak dining hours when speed and efficiency are paramount. Instead of having your customers queue up at a fixed point, your staff can bring the payment machine directly to the customer.
Durability is essential as credit card machine stands are often heavily used in high-traffic retail or dining environments. Many stands are now constructed from sturdy materials like high-impact plastic or metal, which resist damage and wear far better than older models.
They are designed to withstand frequent movement, accidental drops, and constant handling without showing signs of wear. This will ensure the stands remain functional and aesthetically pleasing for longer, reducing the need for frequent replacements and thus resulting in long-term cost savings.
Customers expect to have a positive shopping or dining experience. While customer service is a major factor, so is the cleanliness and aesthetic of your brick-and-mortar store. Upgrading your devices will help modernize your store and keep it aesthetically sound. Modern credit card stands feature a sleek, modern design that can add a touch of style to any retail setting.
Credit card stands are not just about facilitating payments; they're about elevating the entire customer experience, making every transaction quick, easy, and comfortable. So why not take the next step in advancing your retail operations? Browse our modern credit card machine holders today and experience the difference they can make to your business.
]]>When you have POS gadgets, you must take care of the accessories, especially the stand or mount. Credit card terminal stands offer major convenience and ease of access for everyone. They allow your team members to offer customers a quick and easy transaction. However, your progress may halt if the machine stands require replacement. Knowing when it’s time to get a new stand is crucial. Keep reading to learn how often to replace credit card machine stands.
Whether you have a wall mount, swivel stand, or drive-thru handle, countless people use it every day. Therefore, it likely experiences wear and tear from your team members and customers. The stands will eventually show signs of wear from frequent use. If your stand shows the following characteristics, you should consider purchasing a new one:
If your POS machine mount isn’t working efficiently, it may be time to get another one. You might wonder how often you should replace your credit card machine stand. The answer depends on how busy your storefront is and how well you care for your gadgets. It also depends on the quality of the mount. Replace low-quality stands with models made with premium materials.
At Hilipro, we believe in durability, productivity, and convenience. We offer high-quality POS and credit card terminal mounts made with top-of-the-line materials. You don’t have to worry about your stands breaking or needing frequent replacements. No matter the brand of your machine, we have the perfect stand or mount for your business. From Verifone credit card machine stands to universally suitable mounts, you can find what you need at Hilipro Inc.
]]>Beyond their endless benefits, POS stands are flexible and can adapt to any setting. Keep reading to learn how credit card machine stands adapt to various environments.
When it comes to efficiency and convenience, adding a swivel credit card machine stand to your place of business is a great step. This type of POS stand is flexible and can adjust to the customer’s desired height and angle. Without this accessory, you could find that your POS machine isn’t easily accessible, which can hinder sales operations. Luckily, swivel stands are perfect for any retail or service environment and can be placed on your countertop or mounted on a wall.
Your stationary stands are one of your most common types of credit card machine stands. These stands typically come with your POS machine and hold your terminal on your countertop. While it’s not as flexible as its counterparts, a stationary stand protects your machine from damage and accidental falls and keeps your wires away from customers. This is a good choice if you use a POS machine for self-check-in.
Another great choice is wall-mounted credit card machine stands. These are popular in self-check-in settings and self-check-out in retail, restaurants, and more. This is a convenient option for those who also want to offer contact-free options. It can adapt to various environments whether you mount it on a wall or countertop.
Mobile credit card stands are becoming increasingly popular in retail stores and restaurants. These credit card stands help elevate the customer experience by offering fast check-in or check-out times. This way, you can eliminate wait times and lines. Meet your customers halfway and check them out in sequence. Or if you’re in a restaurant setting, you can bring the card machine to the table. Either way, your customers will appreciate the gesture.
Now that you know how the credit card machine adapts to various environments, it’s time to upgrade your sales system. Add these helpful accessories to your POS stand to accommodate your customers and provide the best service. At Hilipro, we offer high-quality stands, including Pax s300 stands, Tailwind stands, and universal options. Please browse our website for more information.
]]>Credit card and POS devices function without a stand, but a mount has benefits. Finding the best stand for your business depends on your needs and your store’s layout. Many different types of mounts exist, but most companies lean toward wall or counter mounts.
To help optimize your sales operations, we will go into further detail about wall- and counter-mounted credit card terminals and which is best for your business.
Your POS and credit card machines are a vital part of your sales. These devices can also be expensive and work best when taken care of through regular wipe-downs, installation in a safe area, a case, and more. Mounting your machine can prevent it from falling or bumping into harder surfaces, which will eventually damage it.
Terminal mounts also make your business’s check-in or sales operation much easier. Mounts also give you the chance to introduce self-checkout services as well. Gyms, healthcare facilities, restaurants, retail stores, and entertainment centers can greatly benefit from mounting their terminals.
The most common spaces to mount your credit card device are on your wall or countertops. However, which is better: wall- or counter-mounted credit card terminals? The answer depends on the layout of your store and what could help make your business more efficient.
Counter mounts are great for retail stores, bars, restaurants, and entertainment centers. However, wall mounts are perfect for self-check-in services for fitness centers, healthcare facilities, or private clubs. Both mounts are great additions to your business due to their flexibility, but you should consider your industry as your primary deciding factor.
All businesses could benefit from mounting their point-of-sale devices. At Hilipro, we offer a wide range of stands and mounting equipment from various brands. We have everything from Tail Wind to Ingenico pinpad stands—including universal fitting mounts. Check out our website today for more information!
]]>Ensuring your POS machine is secured in place can help immensely with your store’s operation. Regularly check the adhesive underneath to keep the stands in good condition. Keep reading to discover the importance of replacing credit card stand adhesive.
Your store’s cleanliness plays a major role in the chances of someone purchasing your goods or services. Ensure your POS machine’s stand is secured to the countertop when cleaning the checkout area. The adhesive supports the machine and keeps it stationary. Without this adhesive, you could risk damaging your countertops and POS machine from frequent use. Replace the adhesive frequently to keep the checkout counter and POS machine stands in good condition.
You should know about the accessories and tools you can use to keep your space neat. Your credit card machine stand is a vital part of POS operations, so you must ensure it stays in place. Otherwise, you risk the device sustaining damage from falling or hitting other surfaces. By regularly replacing the adhesive under your credit card stand, you support and protect the machine.
Your credit card machine holds a lot of sensitive information. When people pay for their goods or services, they want to know they’re using a secure system, including the stand holding the device. Restoring the stand’s adhesive will keep the device in place and give your employees guardianship over the machine. This can reduce the chances of someone tampering with your POS system.
We hope you understand the importance of replacing your credit card stand adhesive. Hilipro prioritizes the security and efficiency of your credit card operations. We offer secure credit card machine stands to fit your device and keep your POS machine stays locked in place. This way, you can maximize your countertop space, watch over your devices, and support them. Browse our website to select the best accessories for your POS machines and enrich your business operations.
]]>Besides cleaning your floor and windows, it would be best to disinfect your POS terminals daily at open and close. These machines are easily accessible and provide great convenience to your business. However, due to its regular usage, the surface can become sticky and full of fingerprints.
Use the information in this quick guide to POS terminal cleaning to keep your store and devices in upstanding condition.
Germs—they’re everywhere, and it’s your responsibility to keep yourself, your staff, and your customers safe and healthy by keeping your establishment clean. A vast number of people touch your terminals every day. Therefore, you can imagine the dirt, germs, dust, and other substances on your keypad or touchscreen. Leaving the particles can result in them caking up and could potentially disrupt the system’s functionality. So, it would be best to clean it daily to prevent getting sick or working with a lagging system.
While every system is different, they typically use the same materials and have similar cleaning requirements. However, remember to read the manufacturer’s manual before attempting any kind of cleaning. Before you begin, ensure you turn off the terminals and disconnect them from power sources.
Follow the steps below to properly disinfect a POS terminal.
In addition to our quick guide to POS terminal cleaning, there are a few things you should avoid doing when sanitizing your machines. Remember to never disinfect your POS terminal when it is powered on. You should also avoid spraying your cleaning agent directly onto the pin pad or terminal screen—even if there’s a screen protector. Doing so could potentially ruin your device and lead to an expensive repair or replacement bill.
Keeping your POS terminal in pristine condition is important to your sales operation. You need to keep your system clean to avoid inconveniences down the line. If you’re looking for a new reliable terminal that stands for your machines, look no further! At Hilipro, we proudly provide high-quality accessories for your POS and card machines, such as PAX terminal stands, to improve accessibility to your sales machine. Browse our website today to check out our wide range of accessories.
]]>Your business needs an active management system to succeed. Keeping an accurate inventory, training your employees, and offering excellent customer service are keys to ensuring your establishment turns a profit. Using technology to help you keep track of all your operations and sales from anywhere in the restaurant will make your job easier.
Here are a few benefits of using portable POS mounts at your restaurant.
With a portable POS mount, your employees can get orders in and check out their customers quicker than with traditional systems. They can take and send orders at the table, which can reduce the time it takes for their drinks and food to come out. Your customers can enjoy their meals in no time!
Working in a restaurant can be tough, especially during peak dining times. Cut down your labor costs and allow your servers to rest by adding handheld accessories to your POS system. Not only will your employees be happier, but they can also collect more tips. This will allow them to work more tables while you seat more dining parties.
You can streamline your restaurant experience with portable POS mounts by boosting promotional deals and developing customer loyalty. Adding mobile systems to your tables can promote sales and exclusive promotions, which can create a steady stream of customers who want to redeem their rewards. These marketing deals can also boost brand awareness, catching the attention of friends, foodies, and tourists alike!
At Hilipro, we understand the importance of creating customer convenience. With our POS machine stands, you can make it easier for your customers to check out, which will create a more positive atmosphere for your business. Check out our wide variety of high-quality POS accessories to streamline your business today!
]]>However, if you don’t have a proper backplate to hold your credit card terminal in place, you might run into some issues. If you’re unsure why a backplate is so crucial, this brief guide will help explain why you should have one for your credit card terminal.
If you don’t currently have a backplate for your credit card machine, there’s a good chance it’s just sitting on the counter for customers to use. While this is fine, it’s not always ideal. Some customers might have trouble using it or reading the screen if it’s far below eye level.
When you attach a backplate to the terminal, it allows you to position it in a much more usable position. You can easily attach it to an Ingenico credit card machine stand, which will improve overall usability and make the checkout process more comfortable for customers.
Even if your countertop is high enough for most customers to comfortably read the screen on your credit card machine, that doesn’t mean their experience with it will be desirable. When using a terminal that isn’t attached to anything, it will likely shift around a lot, especially if you need to insert your card into a chip reader. Pushing a card in is nearly impossible without holding the device in place.
A proper backplate will help fix this issue, though. No matter how your customers decide to use your credit card terminal, the backplate will help keep it stationary the entire time, leading to a much better user experience.
While credit card machines aren’t a typical target of theft, if you don’t secure yours, you run the risk of someone grabbing it and running off with it. Even though this type of situation isn’t common, it’s important for businesses to protect their investments. These terminals aren’t necessarily cheap, and you likely have more than one in your store.
That’s why you should get a backplate for your credit card terminal. Most of these plates screw right into the back of the terminal. This will help ensure that your credit card machines are secure and no one can steal them from you.
]]>Keep reading to dive deeper into the benefits of protective covers for credit card machines.
Your credit card machine is an essential part of your business. This is where you finalize your sales, gain new rewards program members, and perform other point-of-sale duties. Getting those key incentives will be more challenging if you have a damaged or broken machine. You should add a protective screen to keep your terminal looking sleek and stylish. This will reduce the chances of external and internal damage.
Another benefit of using protective covers for your credit card machines is adding extra security to your transactions. Customers want to feel that their personal information is secure from wandering eyes. Adding a protective cover and a credit card machine holder will help them adjust the screen to their liking. A protective screen will reduce the visibility of their card information from those around the counter.
Your credit card machine is used multiple times a day, every day. Germs, dust, dirt, and grime can get stuck between the screen’s edges and the keypad. No one wants to use a dirty and sticky card machine. By keeping a dirty keypad, you could lose customers and gain a negative reputation. To help keep your POS system clean, you should add a protective cover to your keypad.
Using a protective cover on your credit card machine will extend its life span. Whenever technology gets dirty or overused, the quality of its functionality goes down significantly. To prevent this from happening, you should use a protective cover. This way, you can take care of your device without worrying about it getting ruined by sanitary products or repeated use.
At Hilipro, we offer various credit card machine accessories to help your POS operations move more smoothly. From protective screens to credit card machine holders, we have it all! Take your sales counter to the next level and add to your customer experience by browsing our inventory.
]]>Card machines can be used with or without a stand to keep them in place. Various holders, stands, and cases are designed for specific needs. Below, we will highlight the differences between stationary and swivel credit card machine stands to help you make the best decision for your business.
Most credit card or POS machines come with a basic holder that you can place on your countertop. These are stationary holders, meaning they’re not mountable or flexible. This can be a downside for those who want extra security or need to adjust the screen to see. However, it keeps the machine in place and keeps the wiring neat. Some stationary stands will have a charging base at the bottom, which is a plus!
Swivel credit card machine stands are great for mounted or fixed locations within your store. This is a convenient accessory that allows customers to adjust the angle of the machine. Swivel stands also simplify the payment process, allowing customers to insert, swipe, or tap their cards easily. You typically see swivel stands in retail stores or supermarkets.
Stationary or swivel credit card machine stands: which one is better? That answer entirely depends on your customer service goals. You should use a stationary stand if you don’t mind a basic loose holder. On the other hand, if you want your customers to use your POS machine with ease, you should look into a swivel stand or our other options.
Hilipro has various credit card machine stands to make your store experience satisfactory. We offer well-known brands like PAX terminal stands and universally designed stands. Browse our store to improve your customer service and payment processing.
]]>Ensuring that your entire store, including your credit card mount, is ADA-compliant is critical to your business and its reputation. Your credit card mount should be at the appropriate height and flexible for all users. But what are the ADA mounting requirements for credit card stands?
Keep reading to ensure your business’s credit card machine complies with ADA.
First and foremost, The Americans with Disabilities Act (ADA) is a federal law that protects everyone with disabilities from discrimination. This law ensures that all buildings are easily accessible to anyone, regardless of their abilities. Your business’s store layout must comply with the requirements. If not, you could face lawsuits and a fine of up to $150,000.
As a business owner, creating a space anyone can enjoy is essential. Communities can benefit from responsible businesses showing acceptance. By being open to all people of all abilities, you can enrich the lives of those in your community, including your employees.
There are many types of credit card mounts, but what are the required ADA mounting heights for credit cards? Many POS holders have features like swivel, tilt, and hands-free options to help accommodate customers. These features help make the checkout experience easier and accessible to all. This is why having a credit card mount is essential to your business.
Having a socially responsible business is key to building trust with your customers. Making changes to your store to ensure you include everyone in the community will build brand awareness and consumer trust. Adhering to ADA standards broadens your customer base, which can relate to larger markets.
Is your credit card mount ADA complaint? If not, we’re here to help! Hilipro Inc has the best-priced POS and credit card holders in the market. We have various brands of pin pad mounts that are compatible with popular brands, such as our Verifone pin pad stands. We also have universally fit stands too! Check out our online store today.
]]>With a secured credit card stand, you can quicken the checkout process and declutter your sales counter. Keep reading to understand why your credit card terminal mount matters and why you should invest in POS terminal equipment.
Your credit card terminal mount is a point-of-sale stand installed onto various surfaces, such as countertops, walls, or pedestals. Handheld options for drive-thrus and express lane checkouts are also viable. Mounted terminals are great for businesses with itemized checkouts or establishments requiring customers to check in upon arrival.
Credit card terminal mounts matter because they improve the store’s overall experience and prevent you from placing your expensive monitors and kiosk technology on the counters. This will lengthen the life of the technology, saving you money in the long run. Below are other benefits of securing your POS system.
You can hide all the wires from your credit card terminal with a POS mounting system. This will improve your store’s aesthetic and prevent a shopper from snagging a cable. You can run into many issues with exposed cables, including accelerated wear and tear.
Mounted credit card systems are more secure than free-standing monitors. Due to their installation, the customer can adjust the stands to their liking. They can tilt or swivel the mount to their field of vision. You can discourage theft and prevent your system from falling or tipping over by mounting it.
Expand your kiosk or counter space with a mounted credit card terminal. You can add brochures, entice impulse purchases, and display store policies in this extra space. This will improve the overall aesthetic of your store, making it look neater.
At Hilipro, we understand the importance of credit card terminal equipment and how it can boost your business. Our large inventory of high-quality POS terminal stands and mounts can work for any business. We have Ingenico pin pad stands, Pax stands, and universal stands to fit any brand! Check out our online store today to optimize your checkout process.
]]>However, the looming question is, which terminal should you get? Are credit card machine stands universal? Hilipro always looks forward to answering the most frequently asked questions to ensure you receive the necessary equipment. Keep reading to uncover the many truths about credit card machine stands.
Are all credit card machine stands the same? No. There are many different POS systems and accessories to fit each system. Depending on the type and brand of the credit card machine you have, it may require different sizes and configurations. Some systems may have specific mounting requirements and compatibility.
You can find various stand types to fit your system, including loose holders, counter and wall-mounted stands, and handheld credit card machine holders. However, some universal stands accommodate a range of machines.
To find the best POS machine stand, you must know the base’s dimensions, the mounting holes’ placement, and other specifications. This will help you find the best brand of mounts and compatible stands. You should also consider your business and the unique needs you may have.
If you want to shorten your customers’ checkout time, consider getting handheld POS accessories so your customers can check out anywhere in the store. To improve your storefront’s accessibility, get a POS mount that swivels and tilts.
Need help finding the best POS machine stand for your business? We got you covered. Hilipro offers a wide variety of high-quality credit card terminal equipment compatible with many POS machines. If you have questions, you can always contact our team of experts to find the most compatible machine.
]]>Did you know there are different types of POS machine stands? Keep reading to find the perfect POS system mount to make your check-out experience more satisfying.
A mount POS is a point-of-sale system installed onto various surfaces and areas within your store. You can place these systems on walls, countertops, or other fixed surfaces. They are good for all retail businesses or establishments with service check-ins.
Businesses that should consider getting mounted POS systems include the following:
POS systems have different types of mounting systems that can accommodate your business. You can make your check-out experience easier with loose desk holders or swivel mount systems. Below are various types of POS machine stands that are perfect for your business:
One of the biggest benefits of mounting your system is that it can free up space on your business counter. This will encourage your staff and make overall operations run more smoothly. Another benefit of stationary POS systems is that they give your customers a sense of comfort. By locking it in place, you won’t have to worry about tangled wires or sliding systems.
At Hilipro Inc, we provide various types of POS mounts to complement your business. We also offer Pax S80 stands and other Pax systems known for their efficiency. For more options, browse our online store of different mounting systems.
]]>We will look deeper into what a mounted POS is and if it’s right for your business.
A mounted POS is a point-of-sale solution that is installed onto any surface, such as countertops, pedestals, and walls. A Mounted POS is a great fit for any business with itemized checkout or quick check-ins looking to maximize their space and minimize clutter.
Mounted POS systems are great for any industry:
Every business owner knows that counters can get cluttered with brochures or point-of-purchase items. By using a mounted POS system, you can have a less cluttered space that makes it easier for customers to check out. The flexibility that comes with mounting your POS to more locations also gives you more options for facilitating the flow of traffic in your store.
Is a POS right for your business? Do you want to make the checkout experience easier for your customers? If so, then a mounted POS is essential. With a staff-only approach, your team can make sales from their fixed locations without worrying about disconnecting and reconnecting wires.
Securing a POS in one place can simplify sales operations for some businesses. Even if you need multiple point-of-sale systems, you won’t have to worry about having a cluttered and crowded countertop. Say goodbye to disconnecting wires to adjust a POS and get a mounted POS that allows you to adjust freely.
If your store has a kiosk, you can allow your customer to handle everything themselves with self-checkout. Your customers can adjust and tilt a mounted POS as much as they need to make the experience more comfortable.
At Hilipro, we want to help you offer a more efficient and secure way to make sales. By adding a mount to your POS system, you will offer a quicker and more inclusive solution to your business. We offer VeriFone pin pad stands in multiple styles, including drive-thru handles. Check out our POS mounts to make your POS more efficient for your employees and customers.
]]>With this change came more opportunities to improve the customer’s experience and your POS systems. From self-checkout lanes to portable POS systems, shopping in retail is forever changed. But how can your retail store benefit from this change? By using accessories to simplify your checkout counter.
Here are the top POS terminal accessories for the retail sector’s new normal.
When you work in retail, you interact with many people over the course of a day. You never know where they’ve been or what they’ve touched. Therefore, having clean keypad covers is essential for retail stores.
A keypad cover will keep crumbs, dust, moisture, and germs away from your POS system. You can also clean a keypad cover more easily since you won’t have to worry about liquid getting underneath the keypad.
Another great POS terminal accessory for retailers is a drive-through handle. This will help your team extend the card processing device beyond the counter—you can handle sales from anywhere in the store! Cards and cash are riddled with germs due to the many hands that have touched them. A drive-through handle will also minimize the number of cards your team member has to touch.
Paying with a card is the most common form of payment, next to cash. Put yourself in the customer’s shoes. You don’t want your PIN on blast for everyone to see. It’s a matter of security and ensuring that your customer’s PIN is protected from wandering eyes.
With their PIN, someone can gain access to your customer’s funds, compromising their safety and livelihood. For that reason, adding screen protectors to your POS system is essential. According to the FTC, they received over 2.8 million fraud reports from consumers in 2021. It’s more important now than ever to keep your customers’ PINs protected with a POS screen protector.
If your lines start to get long, you can offer a much quicker and more efficient way to move the line: portable POS holsters. Holsters allow you and your team to carry your POSs and protect them from impact and scratches. With a holster, you can check out your customers from anywhere in the store. This will help improve customer satisfaction and boost your reputation for speedy customer service.
What is another great accessory for your POS terminal? Verifone PIN pad stands. Not only are these stands ADA-compliant, but they also keep your PIN pad stable at all angles. Our POS stands provide ease of use and security for your customers’ payment details. If you’re a retailer looking for a more efficient POS system, check out our online store to find the perfect POS accessories.
]]>When shopping for a pin pad or POS stand, you will be met with endless options claiming to be durable, flexible, and easy to use, but what sets apart quality from subpar? Here are the elements to look for in a quality POS stand.
A POS, or point of sale, is a device used to help process customer transactions. There are different POS systems, such as tablets, mobile apps, self-service, and terminals. Your typical cash register system is being replaced by electronic POS systems that can quickly process debit, credit cards, and cash.
However, to ensure that your POS is reachable and easy to use, you need something to hold it in place. A stand can be as basic as a stack of books or as innovative as the Ingenico card reader stand. While anything that props your POS system is considered a stand, your business will benefit from using a high-quality display stand.
Card readers and POS stands can vary depending on the business owner’s needs. For example, the same requirements of a retail business will differ from those who own a restaurant. It’s all due to the differences in their products and customer interaction. With that in mind, finding a POS stand that accommodates your staff and customers is essential.
Let’s look at some additional reasons why you need a POS stand.
As a business owner, it’s important that your customers feel safe using their debit and credit cards in your facility. You are responsible for the security of the PIN pads, and if your card readers are compromised, it’s on you to replace them. POS theft also weakens your creditability and can ruin your network system.
A mounted and secured card reader stand will protect your equipment from theft and reduce the risk of your equipment being tampered with. This will show your customers that you’re committed to securing their payments, making your establishment creditable and trustworthy.
Your customers hate long lines as much as you do. A well-placed card reader on a flexible stand helps speed up the checkout process. This makes it easier for the salesperson and the customer to use the POS system without passing it back and forth. A tilted swivel stand also makes it easier for the customer to insert their card in its fixed place.
If your customer can’t see the text, they can always tilt it to their view, allowing it to accommodate everyone.
Not all POS systems and stands are stationary. There are lightweight, portable stands that can help staff make a sale anywhere in the store. This can help when lines are long and you want to serve your customers in line—this is called line busting.
A mobile POS stand is perfect for retail stores, small cafes, and freelance workers.
If you don’t want a chunky metal stand, no worries! Stands come in various designs that can complement the look of your establishment. You can also adorn your stand with stickers and designs, adding personality and style to your POS system.
There are so many stands on the market today that finding the best choice for your business can be difficult. So, what elements should you look for in a POS stand? Below are a few qualities to consider when shopping for a card reader stand.
Retail owners must be aware of the ADA-compliant requirements when designing their businesses. This also means that your checkout counter must be accessible. If it’s not ADA-compliant, a disabled individual may have trouble completing their transaction. You must accommodate everyone who shops at your establishment and uses your services.
Your POS stand should have a tilt and swivel function to allow users to adjust the device to the best view and position comfortably.
If you’re new to the world of POS systems, you will be pleased to know that it doesn’t take an engineering degree to set them up. However, you should consider each stand’s different features and select the one that will be best for your line of business. A perfect mount is secure, durable, and easily accessible for your customers.
The key to having a successful business is to ensure that every second a customer spends in your store is positive and convenient. From greeting them as they walk into the store to completing the transaction, you want your customer to feel catered to. Boost your customer’s overall experience by mounting your POS system.
This is far more efficient than passing the tablet back and forth. Your customer can read what’s on the screen and pay when prompted. Mounting your card reader will help your staff be more productive and eliminate long lines within your store.
POS systems help speed up your checkout process since it’s your company’s centralized database. This system can aid in looking up pricing, inventory, and customer data. With a touch of a button, you can quickly find products, order something online for your customer, and apply discounts without effort.
Due to this efficient system, you won’t have to worry about long lines, loss of sales, or impatient customers.
Loyalty programs are a great way to attract new customers and keep them coming back. Adding membership programs or gift vouchers to your POS will ensure that customers receive points for every purchase. Customers can also see how many points they need to qualify for a gift or a large discount.
Managing employees can get tricky when you have a million spreadsheets. Some POS systems help you keep track of sales and employees from each shift. An advanced system can provide more sales information and even help keep track of each staff member’s goals.
Manually entering information can result in errors, which is expected because we’re only human. A POS system and holder will help ensure you enter the correct SKU, prices, and codes across your entire system. This will make it easier to obtain accurate information if needed.
Having a POS mount makes the customer and staff experience seamless. Adjusting for the proper view and having the ability to mount and dismount makes the overall working experience easier and more efficient. Check out our inventory of card reader stands and mounts to make your place of business more convenient.
]]>This article will break down everything you need to know about POS terminals, including what they are, how they work, their benefits, and what to consider before acquiring one. Continue reading below to learn more!
A point-of-sale terminal is specific hardware that facilitates debit and credit card transactions. This machine typically includes built-in software that can analyze magnetic strips and chips on cards during a sale.
While most POS terminals fulfill the basic purpose of allowing a customer to pay for items with a card, some POS systems also store currency when a customer chooses to pay with cash. After completing the transaction, the system may confirm the purchase and trigger a receipt print for the customer’s records.
Ultimately, a POS terminal is a standard-issue computer that hosts software suitable for a store’s vital operations.
Taking a closer look at how POS terminals function, you’ll notice that these systems are intelligent and operate diligently to analyze, identify, and process data on a customer’s credit card. Upon collecting this information, the software can confirm fund availability in a patron’s bank account.
Afterward, the funds travel from the customer’s account to the merchant’s account at the requested value of the sale. After completing the transaction, customers can select from a receipt or confirmation email.
POS terminals can store relevant payment information that includes the date of the transaction, purchase amount, and the customer’s account number. This data becomes a useful tool for generating sales reports for other locations.
All included terminals within a location may require their own equipment, so these systems typically connect to the same server, creating a central database for data collection from a specific location.
Many POS terminals include features and hardware that facilitate integration within the location.
The barcode scanners included with a point-of-sale terminal are standard tools that scan Unique Product Codes (UPC).
Upon installing the POS terminal, a store’s inventory activates within the machine’s internal system, loading all UPCs. From this point, staff can scan an item to retrieve and automatically store data.
A POS terminal with a weighing scale is most common in supermarket settings and retail stores that sell produce. Also connected to the terminal, a weighing scale will note a product’s accurate weight before feeding the information into the billing system.
Cash drawers are a fundamental addition that enhances security when storing funds after a transaction. Many drawers include a lock and key to act as theft prevention. Most POS systems include interchangeable drawers that are easy to switch between shift changes and drawer counts.
While older models do not include touchscreen displays, technology continues to make business easier by making this feature a standard for current and future POS terminals.
The POS touchscreen display is incredibly useful in providing an enhanced customer checkout experience, especially when patrons conduct self-checkout protocols.
While POS terminals typically track transactions in their systems, a receipt printer produces a copy of the finalized transaction, itemizing all merchandise for the customer. However, this hardware is encountering competition after patrons began trending toward email receipts instead of physical copies.
By now, you know that a POS terminal offers tremendous benefits. Below, you’ll discover some of the most significant advantages of having a point-of-sale system in your business.
POS terminals are pioneers in transforming the customer experience. This technology rapidly scans and analyzes UPCs, promotes straightforward payment, and saves time. POS terminals can also facilitate membership registrations, reward programs, and discounts.
POS systems are fantastic at preventing fraud. This equipment can protect customer information during a sale by encrypting sensitive data like card numbers and PIN codes to ensure maximum security and trust.
With its ability to collect history on all transactions of a business, POS terminals can extract sales information and statistics to create real-time reports.
This feature allows leadership to analyze business performance and distinguish best-selling merchandise from failing products, therefore enabling managers to make productive inventory decisions.
Retail is no stranger to various types of invoices used for purchases, sales, rentals, and consignments. With POS software to facilitate invoice creation, maintain records, and categorize in its database, you can keep track of and print documentation with ease.
A point-of-sale terminal is key when tracking business growth. From creating accurate sales reports and providing an inside look at inventory, leadership can adequately interpret their return on investment (ROI) with the following elements:
While POS terminals are invaluable to the retail store environment, it helps to consider the following aspects before buying the equipment.
This form of technology isn’t the most inexpensive equipment; however, avoid disregarding several key features in hopes of cutting costs. Compromising your POS terminal to avoid paying more can result in a system with critical shortcomings.
Many long-term contracts that require an immediate payment can negatively impact your business if the equipment doesn’t operate as expected. Remember to consider your options and ensure the company you want to purchase your POS system from meets your expectations before committing to a purchase.
There you have it: everything you need to know about POS terminals! As a ubiquitous framework in the retail business world, POS systems are must-have solutions to facilitate operations in every setting. Here at Hilipro Inc., we are dedicated to providing the ideal card processing unit stand.
We sell an Ingenico pin pad stand that can complement your POS system while providing your customers with accessible machines. Our stands are versatile and can hold most credit card processors, classifying them as universal components. For more information, please visit our webpage.
]]>But what else is there to know? So much more! In this article, we’ll discuss several ways self-service can benefit businesses and create a positive experience for all.
There’s no doubt that self-service checkout stations are efficient! Given their sleek and compact appearance, you can install three or four stations to fill an area where one traditional checkout terminal would be.
These machines can streamline transactions for shoppers looking to buy one or two products and require a faster checkout experience, ultimately eliminating traffic congestion in these areas. With traditional service stations, bottlenecks may take place as shoppers have large hauls of groceries that require assistance.
Self-checkout areas can be at multiple entrances and exits of a store, allowing customers to complete transactions quicker.
Sometimes, people prefer to shop and complete transactions without the assistance of an employee. Whether a customer prefers to keep to themselves or avoid crowds due to illnesses, self-checkouts provide a solution for them to continue shopping at their convenience!
By implementing self-checkout services throughout your store, you can mitigate the spread of viral illnesses and infections, ultimately promoting a healthier shopping environment.
However, you should clean and sanitize self-checkout kiosks before each usage. It helps to assign a team member to the area so that they can oversee transactions, provide assistance when necessary, and clean terminals and scanners.
While you know that self-checkout services can provide space for foot traffic, implementing these services throughout a store can expand revenue, allowing you to incorporate more shelving and products! Also, more space in a location can increase the opportunity to cross-sell products, which can add to a store’s earnings.
This is especially important for wholesale stores as the newly acquired space could contain five to 10 major selling brands. Considering the amount of merchandise these big-box stores move at a time, they often rely on having as much space available as possible to accommodate seasonal items or other services.
While there are customers who prefer traditional aisle options, most of your clientele will desire a quick shopping experience. If they achieve this expectation at your location, this will encourage them to come back and become recurring customers.
A faster shopping experience also allows customers to allocate more time toward other errands outside of your store without having to worry about time constraints. People want to spend their time on themselves, their families, and their work. That is something your store can provide them.
When you encourage fast, easy transaction capability, you encourage repeat business and a stronger lifetime value for your customer.
E-commerce stores are more competitive when they offer multiple payment options, such as taking credit from major credit card companies. When a website can accept other forms of payment, like Apple Pay, the chances of selling more products can increase. Some websites will even provide payment plans that allow affordable, consistent payments instead of one lump sum.
Additionally, offering various forms of payment in a brick-and-mortar location is crucial! Luckily, you can do that with self-checkouts. For example, customers can rely on the traditional aisle payment and ask for bagging assistance if necessary. But if in a hurry, they have the option to scan items and complete the checkout process on their own.
While providing customers with a self-checkout option is one task, ensuring the equipment works with your business is just as vital. Here are a few ways to implement and integrate their functionality in your store.
Believe it or not, a self-checkout terminal’s design is an important element that can make or break a transaction. It helps to understand your customer’s journey and remove potential points of friction to maximize the self-checkout implementation and customer satisfaction.
Your POS system should be ADA-compliant to ensure accessibility for all shoppers, regardless of their abilities. Consider systems with contrast, larger text, and swivel motions as some key elements that can help facilitate a transaction.
If you’re looking for a swivel stand for your POS terminal, our PAX PX5 stand at Hilipro Inc. has a sturdy build and durability that lasts.
While self-checkout can limit human interaction, it doesn’t prevent it entirely. Some customers may struggle when using technology, so it helps to have an associate nearby who can provide assistance or conduct identification checks during alcohol purchases.
Traditional cashier lanes and self-checkout lanes have one thing in common, and it’s their stationary feature. Limiting services to one area of the store can be inconvenient to those with limited mobility.
It’s possible to have checkout stations throughout a store by implementing a mobile point-of-sales system that deploys workers with equipment to assist with transactions anywhere. Customers will be able to use a smartphone, tablet, or another wireless gadget to checkout from any point in the store.
Customer experience is more desirable in some cases than price. When considering how self-checkout service can create a better experience, think about the impact it can have on your business model.
Will your customer be able to find reasons not to go to your store today? Is it busy this time of day? How easy is it to park and locate the necessary products within 10 minutes? Will they risk the chance of getting sick by interacting with someone else who’s sick?
These are all things consumers consider when shopping at brick-and-mortar stores. While it may not seem important at first, all of the answers to these questions can affect your approach when introducing self-checkout services into your location.
]]>The days of scribbling on notepads and calculating final totals in your head are gone. Now people realize the evolving nature and endless advantages POS terminals provide.
However, within this technology are specific options that may determine your approach in POS system integration. Many business owners want to know the best option when they search for a POS terminal.
If you are investing in a POS system, ask yourself this: “When considering the ideal equipment between tablets versus traditional POS terminals, which is right for you?” Before coming to a decision, here’s an in-depth look into traditional and tablet-based systems. We will explore how they are similar and different from one another.
In comparison, tablet-based systems and traditional POS systems both contain many functions that serve multiple industries.
For example, both machines can process and finalize transactions, accept payments, control inventory while predicting sales trends, and keep tabs on employee operations.
Transaction management is a central element in traditional and tablet-based POS terminals. In restaurants, these devices may issue receipts to guests when they close their checks and give the staff a tip.
Another vital component of tablet and traditional POS system is a rapid-processing interface. Restaurants need a smooth, rapid-processing interface to complete sales and transactions with ease. Afterward, the POS system generates a paper or digital receipt for customer record.
Without the ability to process a payment, tablet-based and traditional POS systems can’t facilitate a transaction, essentially taking away the business’ purpose! In brick-and-mortar establishments, POS terminals rely on credit card readers to accept multiple credit cards.
In recent years, credit card chips and near-field communication readers have become an innovative development. They expanded a terminal’s functionality.
At any retail store or restaurant, you’ll expect to locate merchandise or inventory of some kind. Businesses selling products require a system to efficiently track inventory and determine incoming shipments from the outgoing ones.
The best standard and mobile POS systems will have functionalities to facilitate merchandise management by setting a reminder notifying you to reorder more. These features would also help optimize a product line and manage levels in real time.
Whether it uses tablet-based or traditional equipment, POS systems are helpful in tracking a business’ sales performance. These machines may closely monitor vital metrics and produce reports based on the information gathered to gauge projected sales at various periods of the day.
With the help of these reports, you can make informed decisions and leverage sales data to optimize daily operations while streamlining the best path of profitability.
POS systems may also aid with employee services within your location. For instance, equipment can monitor in and out times, track hours worked, commissions, and tip allowances. Some advanced machinery can indicate an employee’s weekly schedule that they can access through software.
While tablet POS systems and their traditional counterparts have plenty in common, there are several differences that present unique challenges when we use them. Tablet-based terminals are more mobile than traditional systems. That is a prominent difference that restaurant owners can enjoy when they use tablet-based terminals.
Traditional POS systems always stay in one area. They are forever connected to an outlet and a server with many cables. Staff workers in restaurants will always return to POS stations to input orders during trips to the kitchen, drink area, and dining room.
On the other hand, tablet-based systems can give staff flexibility to shift between guests, input orders, and process payments while on the move. These features eliminate the need to travel back to a terminal to input orders. This contributes to a smoother table turn-around.
Mobile POS systems would also be useful in retail stores since they allow staff to process more transactions, encouraging more sales. They also decrease he amount of “abandoned carts.”
While both traditional and mobile POS systems can generate reports to track transactions, mobile terminals are beneficial in that they allow viewing from anywhere in the store, sometimes at other locations. Traditional machines require access through specific computer technologies, sometimes restricting file access.
Conversely, mobile terminals have a significantly lower processing power than a traditional station. If your business has a specific rush hour, you want to avoid using mobile terminals during this time.
Also, mobile terminals rely on the Wi-Fi to conduct operations. Should you find yourself without a direct internet connection, you may not have access to most functions.
Security is another significant quality that may affect your decision in POS systems. While thieves target traditional terminals and cash drawers, mobile systems do their best to discourage theft by locking drawers remotely.
Advanced mobile equipment can also include tracking software to monitor stolen drawers and terminals, facilitating retrieval.
Despite being known as bulky, traditional POS systems promote easier usage. Buttons on these machines are often larger than those you would notice on a mobile terminal. This detail is an advantage since smaller keys on a tablet can present challenges to those with accommodations.
While cost-efficient, a mobile POS system’s durability is in constant peril since it isn’t physically tied to a desk. With the constant exchange between staff, you can risk damaging a device if someone drops it on the floor or leaves it in an unprotected location.
When comparing tablets versus traditional POS terminals, knowing which is right for you mainly depends on your industry and whether your location can benefit from mobile services.
While tablet-based POS systems offer freedom to finalize transactions anywhere, traditional POS equipment can collect and process more data needed to efficiently run your business.
Before solidifying your decision, remember to consider your establishment’s needs and optimize the software functionality. While you’re at it, you’ll need a durable stand to hold card processors to complete your POS terminal setup!
At Hilipro, we specialize in manufacturing POS machine holders like the PAX s300 stand. Whether mounted on a wall or on the counter, this device can maintain your card processing machine in one location, facilitating a smoother checkout process. Please visit our webpage for more information!
]]>Ergonomics makes a vast difference in an employee’s workflow, improving profits in the process. However, it helps to learn the five key components of proper POS ergonomics in retail and how they can help your business. Continue reading to learn more about terminology, the importance of ergonomics, and what elements can make a POS system ergonomic.
Before you can implement strategies to achieve an ergonomic POS area, it helps to develop an understanding of the term and what it implies in your retail business. Ergonomics is an applied science that involves studying, designing, and arranging objects and furniture used by workers in a business setting.
Also known as biotechnology and human engineering, ergonomics focuses on establishing a workplace that supports the capabilities and limitations of team members when conducting daily operations. With these objectives in mind, science proposes efficiency and safety for all those within the working environment.
While POS ergonomics is crucial to many industries, the science is significantly relevant in retail. Nearly every retailer considers software and hardware as staples when acquiring a new system. However, retailers may often overlook the ergonomic benefits of their options and how the POS area adapts to their current store layout.
The connection between a POS design, functionality, and ergonomics is undeniable, resulting in the need to find an ideal machine that serves patrons and employees alike.
A poorly designed machine in a POS workstation can have detrimental consequences on efficiency and productivity. Its issues can ultimately result in increased error rates, employee fatigue, and overall dissatisfaction for team members and patrons.
Conversely, there are five key components to consider when locating the ideal machine for a retail setting.
Before you can acquire machinery for your store, it helps to conduct an inclusive assessment of your environment to determine potential problems that would affect your final decision. In doing so, you’ll discover ergonomic issues in the specific setting.
During your assessment, you’ll want to document workstation dimensions, the height of the counter on which you’ll keep the POS system, and whether operators will sit or stand. You may also determine which repetitive movements the role will require and the positioning and weight of the equipment.
It would be wise for a retailer to approach this assessment with their employees in mind so that they can make adjustments during planning. These minor considerations may facilitate changes and reduce employee injury and fatigue.
Retailers value their space, and when operating out of a brick-and-mortar location, sufficient space can be challenging to come by! When promoting ergonomics within the retail environment, it is crucial to utilize as much area as possible to display merchandise.
You can achieve this by scaling down on workstation footprints, in turn, maximizing the setting for more product displays.
The workstations themselves should also have enough room for team members to comfortably carry out their daily responsibilities. This aspect would create a more visually appealing area for customers to conduct transactions while eliminating the clutter the employee must deal with.
Many smaller-scale retail environments may rely on a single POS workstation to conduct transactions. This machinery may require the assistance of different employees at various times, meaning that you’ll want to adjust hardware heights to accommodate everyone’s reach.
When maintaining the standard in POS ergonomics, it helps to have adjustable equipment that can operate at different heights and positions. These features may support worker capabilities to avoid introducing strain or injury while working, ensuring that the station is comfortable for everyone to use.
With ergonomics, you’ll notice the importance of efficiency and how it affects the equipment retailers should incorporate in their stores. Efficiency, convenience, and portability often go hand in hand.
Increasingly popular across stores worldwide, mobile POS implementation alleviates some of the pressures from the standard setup by allowing workers to perform duties anywhere in the store.
A versatile machine may support transactions, including handling returns while facilitating product searches without wasting time in backrooms. This added convenience brings a fresh dimension to the sales experience by allowing staff to engage with patrons in cross-sells and upsells while away from the counter.
With increased mobility, employees will no longer have to worry about spending long periods sitting, standing, or engaging in straining, repetitive movements.
Customer ergonomics have an equally significant impact on POS convenience in a retail environment. With extended queues during specific shopping seasons, you need to have flexible equipment that can meet the needs of patrons in the blink of an eye.
A versatile POS system may also allow you to adjust the settings so that workers can assist customers seeking assistance with returns and exchanges. Filtering out those not making direct purchases can reduce wait times, resulting in a pleasant customer experience.
There’s no doubt that a versatile point-of-sale system with comprehensive functionality is beneficial to your retail business. Two elements can help you evaluate machinery and determine whether it meets ergonomic expectations: size and cables.
Given that most all-in-one POS systems minimize workstation footprints, your compact system will now expand available space so that employees can carry out other duties. Larger equipment tends to get in the way, making it difficult to conduct further transaction processing steps.
A POS system’s footprint and ergonomics also factor in the wiring required during its use. Many retailers note the surplus of wiring needed to process payments; however, the mass of electrical accessories is seldom part of the equation in convenient technology.
Ergonomic POS systems may reduce the need for wiring by including wireless connectivity, offline processing, and rechargeable power supply.
Learning about POS ergonomics in retail can be a lifesaver in your business’s daily operations. It helps to know how the machine fits into your store’s flow and how it can impact your employee’s duties. While many retailers have a habit of noticing issues when it’s too late, you’ll want to tackle concerns right away.
At Hilipro, we can supply you with the equipment you need to convert your card processing unit into a convenient, ergonomic piece of equipment that accommodates all parties. Our Verifone credit card machine stand is available with a stationary, countertop, swivel, or wall-mounted feature that makes payments easier for you and your customers.
]]>While you’ll notice its primary purpose in facilitating transactions, it has other usages like tracking inventory, keeping tabs on loyalty programs, and supporting management and back-of-house operations. That’s a lot of potential and responsibility placed on one system!
Read on to take a deeper look into the main features of this technology and discover five ways a POS system can add value to your small business.
POS systems entered the business world as trackers of sales data. Over time, their capabilities would develop to cover broader internal operations. Now, POS systems are everywhere and allow businesses to track their revenue without doing all the work manually.
Typically, these systems require equipment purchases and may require an occasional upgrade as transactions continue to evolve. There is usually a learning curve when understanding a POS system. It helps to train yourself and your staff so that you can make the most out of the experience.
Inventory management allows businesses to keep monthly or planned orders in check. When it comes to disposable goods, inventory management prevents the situation of ordering too much and wasting goods—this is especially important for food and beverages.
For example, inventory management allows restaurants and bars to ensure servers, bartenders, and cooks have proper training and can use the standard amount of ingredients within each dish or drink. When there are inconsistencies in amounts the following month, it may be essential to address this with your staff to ensure everyone uses the same standard processes.
Robust POS systems will let you set notifications on low product inventory or popular product categories. For e-commerce businesses, inventory management allows you to advertise for products in stock properly and notify potential customers that there is only a limited amount remaining of a specific product. This incentivizes consumers to stay on your online store and finalize their purchases.
Inventory management is critical for POS systems; most inventory management systems can easily integrate with your existing systems through spreadsheets like Excel or Google Sheets.
When accounting for products by hand, there will always be room for human error. Human error is the first issue, which also leads to delays in transferring that data. Recording inventory, products, or estimations of goods by hand will take time.
Most businesses handle stock replenishment and inventory management on days that are not as busy. For small businesses with constant movement or seemingly endless tasks, finding downtime to address crucial inventory upkeep becomes difficult. A POS system will be able to carry out stock notifications instantly, allowing your team members or staff to replenish goods proactively. Furthermore, a POS system will have preventative measures in place to reduce instances of human error.
A POS system that syncs with your website will also instantly notify you if someone purchased a product online before someone in your physical store attempts to do the same. This prevents potential problems that may arise for businesses that sell both in-person and online. Finally, if you have multiple store locations, POS systems make it easy to streamline inventories quickly and efficiently.
The increase in resources and time POS systems provides will effectively allow you and your staff to focus on client retention and overall customer service. POS systems will be able to notify staff members first on whether they have the goods necessary to fulfill the customer’s sale.
This prevents situations where customers may be unhappy due to your staff failing to meet expectations at the end of the shopping process. The ability to accurately answer customer questions can increase customer satisfaction scores and empower your staff to represent the business with confidence.
POS systems also allow for multiple payment methods, including the following: credit, debit, mobile phone payment processors, and third-party payment processing apps. Allowing your customers to pay with their favorite methods will be a significant step in improving customer service.
To further expand on convenience, POS systems also expedite the transaction process. Instead of fiddling around with cash, your customers will be able to use their preferred payment method to pay for goods. This increases their confidence in making a financial transaction with you and helps to limit instances of inaccurate cash drawers.
You can mount POS technology anywhere; however, using PAX terminal stands to situate payment machines can help increase accessibility and convenience, ultimately resulting in a positive shopping experience.
POS systems can track customer engagement data too. Through customer engagement data, small businesses can provide additional goods and services to customers based on historical data and feedback. This method of selling products or goods can also take place online.
POS systems will typically contain a dashboard or overview that displays data over a time period of your choice. This will allow you to make informed decisions on what is currently selling and what is not.
Do you sell products online and through a brick-and-mortar store? No problem.
As mentioned before, several POS systems can account for sales in multiple locations and online. The system allows you to separate or categorize data based on designated parameters. You can view data regarding which products you mainly sell online, the average order value of customers in the store, and more.
This feature applies to small businesses that will ship products out to customers—a robust POS system will let you track packages and give your customers an estimated arrival time. Plenty of distribution companies integrate with POS systems for this very purpose.
As the business owner, this will also give you options to deal with customers quickly in case the product goes missing or a delay occurs in the shipping process.
There are many more ways a POS system adds value to your business. Savvy startup owners are always looking to improve their business further and keep their employees satisfied while delivering the best customer experience. At the end of the day, this technology enables small businesses to operate at the same capacity as larger, expansive retailers. An intelligent POS solution has the capability to reveal new opportunities and add more flexibility in modernizing a business.
]]>Unfortunately, POS systems can carry a hefty workload with the number of transactions and processing it endures throughout a typical day of operation. Sometimes, terminals can fail, prompting you and your team to spring into action.
On the other hand, you can prevent POS system failures by reading and incorporating a few suggestions. That said, here are common POS system mistakes and how to avoid them.
You may believe that installing a POS system is straightforward, but in reality, it isn’t as cut-and-dry as it seems. It would be best to allow the vendor to install the terminal since there are networking cables and software settings that you may incorrectly install, sending your brain into information overload.
An improperly installed POS system can cause more glitches and disrupt daily operations, requiring additional support.
Fraud is an unwelcomed concept in retail and other merchant industries. However, POS systems that fall victim to it are standard. Install security software and incorporate various precautions to reinforce the system and data security.
You can secure POS systems by encrypting your Wi-Fi network and installing secure passcodes for each terminal. You can also operate terminals outside of customer-accessible Wi-Fi networks and train employees on properly accepting credit card payments.
Often, as a last-minute purchase, businesses acquire POS systems incompatible with their merchant service provider and software applications.
Business owners will often purchase the terminal they like best without considering the possible ramifications of incompatible equipment. This may render the equipment useless, resulting in a wasted expense.
When seeking the ideal POS terminal, you want an option that will fit into your company's objective and provide a personalized experience for you and your team.
Efficient systems can support success, offer integrated payment systems, sync with online and retail businesses, and handle inventory tasks.
The perfect system for your company may also store vendor information, facilitate stock organization, and provide consolidated reports on total sales.
Unfortunately, small business owners sometimes violate their merchant account agreement, even if it wasn’t their intention. A violation in a credit card processing provider’s contract may result in a temporary account freeze or permanent termination.
On the bright side, you can avoid violations by maintaining your monthly credit card processing limits and providing accurate transaction information.
You can also mitigate your risk of violating merchant account agreements by minimizing chargebacks.
Declining chip readers to support credit card payments is a significant POS mistake that could cost you more than you know. Fortunately, you can avoid the consequences by acquiring an EMV-compliant terminal so you can accept more than the standard magstripe card.
By purchasing an EMV-supported POS system, you can mitigate the risk of fraud and eliminates your financial liability and NFC payments.
New technology is foreign territory to workers and learning the ins and outs of a POS can be a challenge, depending on the type of system and industry.
To mitigate interruptions in transactions and avoid employee stress, it would help to provide your team with adequate training to familiarize themselves with the technology.
To enforce uniform practices on a widespread level, allow your team to take advantage of training opportunities so they master skills and reduce mistakes that could significantly cost your business.
Most importantly, testing POS systems before rolling out their usage is vital to team success. It allows you to test terminal operations in real time and detect faults that could hinder sales. If the point-of-sale system presents difficulty to management, expect it to raise concerns with the rest of the team as well.
Integrating your point-of-sale system requires an IT resource to spearhead training and assessments because of its technical requirements. POS systems integrated with merchant credit card processing eliminate reliance on manual entry checkout procedures, saving time and eliminating human errors.
Unfortunately, technology fails, and standard operations can come to a screeching halt when it does. If this is the case for your business, it will help to have a backup plan to avoid interruptions in your point-of-sale system.
For instance, if you don’t integrate your POS system and it crashes, it can negatively impact your encompassing operations, leading to lost revenue and cash flow issues.
You can mitigate losses and support disaster recovery by having a backup plan such as a handwritten system or an alternative source for accepting payment.
Familiarizing yourself with vendor choices before investing in a POS system is crucial when understanding the vendor's values and establishing trust. As a merchant, you’ll want to follow precautions to protect yourself from conducting business with questionable vendors.
Unknown sellers will often provide defective equipment to novice merchants to collect customer data, resulting in breaches. It would help to weigh your options and terminate business with scammers to protect your assets and customers.
Modern POS terminals revolutionize the standard checkout system by including cloud-based software to support innovative features like reporting and marketing. Conversely, business owners may neglect using advanced functions and only use the terminal for its initially designed purpose.
By not using your system to its fullest, you may be paying for capabilities you're not using, like email marketing, sales reports, and employee management.
Today’s point-of-sale systems make it easier for businesses to provide goods and services to their customers. Whether your industry focuses on retail, food service, or beauty, having a terminal and knowing common POS mistakes and how to avoid them can help you finalize more sales, manage your company, and generate more revenue.
Hilipro is the proud supplier of credit card terminal stands and other POS technology to make operations smoother for your business. For a complete inventory of our products, please visit our website!
]]>Small businesses may worry that bringing their premises into compliance with the ADA will be cost prohibitive. Businesses in older buildings are required to make alterations that are “readily achievable” to accommodate disabled patrons.
“Readily achievable” modifications are those that can be made without too much expense or difficulty. Examples include installing grab bars in and widening toilet stalls, replacing door hardware to make handles easier to grasp, adding curb cuts, replacing elevator buttons with buttons that have raised numbers and Braille, widening aisles, and rearranging furniture.
Perhaps the most important area to make ADA compliant is the checkout counter. If a disabled patron can’t easily complete a purchase in your store or restaurant, they’re not likely to come back, and your business could become the subject of negative online reviews. Even worse, lawsuits could arise. That’s why it is so important that you ensure your POS terminal is ADA compliant.
You must be able to reach a self-pay kiosk from a forward-facing or parallel sitting position. This means that the top of the screen should be no higher than 48 inches, and the bottom no lower than 15 inches from the floor.
Checkout counters must have aisles that are at least 36 inches wide and counters that are no more than 38 inches high. The accessible aisle(s) should have a sign with the international symbol for accessibility prominently displayed above the aisle.
But getting to the screen or POS credit card processing machine in the first place is half the battle. Aisles and lanes leading to the credit card processing machine should be wide enough to accommodate wheelchairs, mobility scooters, or walkers.
The credit card processing machine itself should be accessible, which may mean mounting it on an extendable arm, or using a reader that a staff member can extend toward a customer to make it easier for them to insert their card. Ingenico credit card machine stands come in wall-mounted and counter-mounted versions in both compact and large size versions, to hold most credit card machines at an accessible point for customers with disabilities.
ADA guidelines provide a framework for ensuring that POS systems are accessible to the blind or persons with other visual impairments. Look for POS systems with screen designs and color and contrast ratios that make them easy to see; they should also be set up with brightness levels, fonts, and character spacing that accommodate persons with impaired vision.
Determine if your POS system responds to screen readers or refreshable Braille displays.
The guidelines set forth in Section 508 of the Rehabilitation Act and Section 255 of the Communications Act describe the standards that federal agencies are expected to meet in information and communication technology (ICT) to accommodate persons with disabilities. These guidelines are useful for businesses to identify the types of accommodations POS systems should include to serve patrons of all abilities.
How would your POS system work for someone who can’t use their hands? Does it respond to verbal commands or other assistive technology? Are the buttons or the screen responsive to a tool that may be attached to a headband or compatible with a mouse that a person with limited hand motion could use? Consider how someone with impaired hand and finger movement would use your POS system.
When a person arrives in a wheelchair, you immediately know they will require accommodation within your business. But many cognitive and perceptual disabilities are invisible. People with autism, sensory integration disorders, dyslexia, or attention deficit disorders may become agitated or confused by complex sensory challenges.
Many exiting POS systems are hard enough for neurotypical people to figure out. Imagine the difficulty a person with language, reading, or cognitive difference would have with a POS system that requires rapid decision-making, in a line filled with impatient customers waiting for their turn, with bright lighting and music playing in the background.
Does your POS system have extra or unnecessary steps? All customers would appreciate not having to complete a survey, bypassing an advertisement, or whatever other extra steps are interposed between them and completing their purchase. All customers will appreciate a sleek POS system that is as user-friendly as possible.
Regardless of the POS system you use, accommodations for persons with disabilities are only as good as the training for staff who may be called upon to provide assistance. When a customer has difficulty completing a purchase, staff should know what to do, without compromising the customer’s dignity or privacy.
For example, no one should be required to hand over their card for scanning and then to state their PIN or social security number out loud to get assistance using a payment processing machine. Blind customers have been ripped off by unscrupulous staff who pocketed cash after surreptitiously requesting “cash back” when the customer didn’t ask for it. Fortunately, in a case that resulted in a lawsuit, the customer was alerted to the fraud because the self-checkout machine reminded them to “take their cash.”
Staff also should be trained to allow the customer to provide guidance to them about what kind of help they need, if they are able. No one should be required to describe why they’re in a wheelchair or why they have trouble reading numbers or responding to verbal instructions.
Some patrons will be able to write down their needs in a note, while others may need compassionate cueing about how to complete their transaction. The most important thing is that staff put the person’s dignity, privacy, and immediate needs first, and refrain from engaging in superfluous comments or questions that don’t advance completion of the transaction.
Small businesses can provide many accommodations that are “readily achievable” to ensure that their disabled customers receive equal treatment and access to their products and services without compromising their privacy or dignity.
]]>Shoppers put up with the risk of disappointment when shopping online because of their concern for their health and safety. As the pandemic begins to fade, despite new COVID variants erupting unpredictably, consumers want to recapture the tactile experience and fun of in-person shopping.
Retailers should recognize that one thing online shopping has going for it is extraordinary convenience. You search for exactly what you want, place it in your virtual cart, and click through to checkout, which proceeds immediately.
However, online shopping has an extraordinary level of abandoned shopping carts. Customers get distracted by texts or email notifications and decide they can save their cart and come back later. If they abandon a cart in a brick-and-mortar retail establishment, however, it’s more likely that they’ve truly abandoned their items and don’t intend to return. Most likely, they’ll go elsewhere to purchase the goods they need.
Why would retail customers abandon their carts? Often, it’s because they’ve had a poor customer experience at checkout. Long lines, old-fashioned POS systems, and limited payment options can cause customers to throw their hands up and leave.
Don’t let a shopper’s delight at finding just the right dress, gift, or tool dissipate because of a frustrating or prolonged checkout process. Try some of these six ways to improve your customer’s retail checkout experience.
Waiting in line is frustrating and quickly sours customers on their experience in your store. It isn’t always the lady who insists on writing a physical check for her purchase causing the problem, either. Configure your store to reduce checkout times by adding enough lanes to manage the volume of customers you see.
Update your POS system to enable quick transactions. Use a system that can coordinate with loyalty programs so customers can present their phones, give their phone numbers, or show their loyalty cards to quickly complete their discounted purchase.
Mobile systems that work with tablets free up staff to walk around and assist shoppers who are ready to complete their purchases. Provide checkout stations with secured tablets for at-the-counter purchases, where staff may bag the customer’s selections. You may want to allow the tablet to detach for walking around when things get busy.
Another straightforward way to make lines move faster is to encourage customers to use their own reusable bags. This shopping choice limits the need to separate plastic bags or open paper ones and may reduce your costs, too, as you’ll use fewer store-provided bags.
No customer wants to patiently wait in line for 20 minutes only to discover you won’t accept their preferred payment method. They’ll remember that frustration and shop somewhere else next time, even if they are happy with their actual purchase.
Retailers must provide flexibility in payment methods to include NFC for mobile payments and “tap and pay” for cards with integrated chips. These methods are safer than swiping a card, as someone with nefarious intent could have installed a skimmer without your knowledge.
Even with these upgrades, you should also maintain the ability to accept good old-fashioned cash and checks—though nearly all customers now prefer contact-free payment methods.
Post a notice with branded stickers that show which credit cards you accept at your entrance to avoid giving customers an unwelcome surprise when they reach the checkout station.
Don’t tell a customer that they can go online to find items not available in the store unless you are entirely certain they can. Synchronize your in-store and online experiences with a POS system that tracks inventory in real-time.
The flipside is to make sure you have the products customers are putting in their online carts in stock and that you set the items aside in a designated area. Keep them properly labeled so they don’t disappear between the time the customer places their order and when your staff sends the notification that says it’s ready for pick up.
The hybrid shopping experience of buying online and picking up in-store is here to stay. Your data needs to keep up, and your system should also ensure that loyal customers receive the discounts they expect.
Self-checkout is a boon for customers and retailers alike when it works correctly. Customers can become frustrated if they must wait for assistance or when they can’t easily reach and read your card reader.
Another way to improve your customer’s checkout experience is to position your credit card machine stands conveniently at self-checkout stations. Use credit card machine holders that swivel and tilt so your customers can make using their phones or cards more comfortable and convenient.
Ensure your self-checkout stations are large enough to hold all your customer’s purchases and that your clerks have pre-opened several of those plastic bags that come in packs and are so hard to separate.
Make sure that there are enough self-checkout lanes to prevent long lines from forming and that there is dedicated staff close by to handle things like checking IDs for liquor purchases. Consumers like to use self-checkout as a way of avoiding checkout lines and will become irritated if the self-checkout doesn’t provide the faster exit they expect.
Recent years have made customers reluctant to hand their credit cards over to allow your clerks to swipe them. This hesitancy can be problematic at the drive-through window. Investing in hand-held credit card machine holders that the person working the window can hang onto while the customer inserts, taps, or swipes their own card makes things simple.
Most retailers now collect customer information, including email addresses and phone numbers for loyalty programs, coupons, and special offers. Don’t make them tell you twice. If you have a customer’s email address, provide the option for consumers to choose digital receipts. It may seem like a small thing, but not making customers wait for a physical printout will save time for all the customers waiting in line at your checkout counter.
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